Privacy policy

Last updated 30 October 2026

Pandhal Global Gourmet Private Limited respects your privacy. This policy explains what we collect when you order from this website and how we use it.

Information we collect

We collect what we need to process your order: your name, phone number, email address and delivery address, the recipient's details if you send the cake as a gift, and your order history. Payment details are handled by our payment partner, Razorpay, and are never stored by us.

How we use your information

To process and deliver your order, send order confirmations and delivery updates, answer your questions, and improve our products and website.

Information sharing

We do not sell or rent your personal information. We share it only with trusted partners who help us run the service, such as our payment gateway and courier partners, and where required by law.

Cookies and advertising

This website uses cookies and similar technologies, including Google Ads tags, the Meta (Facebook and Instagram) Pixel and Microsoft Clarity (which records how visitors scroll and click so we can improve the site; form entries are masked), to remember preferences, understand how the site is used and measure the results of our advertising. You can block or delete cookies in your browser settings, though some features may not work properly.

Data security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. No method of sending data over the internet is completely secure.

Your rights

To see, update or delete your personal information, contact Customer Care on +91 92880 22120 or customercare@pandhal.co.in, subject to applicable legal requirements.

Changes to this policy

We may update this policy from time to time. Changes are posted on this page with a new date.